Assigning Discounts to Customers

once a promotion has been created and activated —meaning it is locked and no longer editable—it can be assigned to specific customers to assign a discount, go to the customer's profile and click on add discount you will then configure the terms of the promotion, including whether the promotion applies at the pricing plan level or to a specific product item selecting the applicable promotion from the dropdown list of activated promotions defining the schedule , which determines the time range during which the promotion will be applied mid cycle promotions if you want the promotion to start or end mid cycle , select custom as the start and end dates this allows you to define a specific time range that doesn’t need to align with billing cycle boundaries