Prepaid Credits

Amberflo allows you to increase predictability for customers and internal accounting teams alike with modern usage-based constructs such as bulk-buy and wallet-based billing models.

Customers can purchase services in bulk by paying for a certain amount of Credits upfront. Each purchase adds a prepaid Card of that amount to the customer's Wallet. Subsequent usage is drawn-down against the Wallet balance in real time. Invoices will still show usage and the cost of each line item, however they will not show any payment due until the prepaid balance in the Wallet is exhausted.


Amberflo can enable "top-up" functionality, where a notification is triggered when the Wallet balance crosses a threshold amount, prompting the customer to repurchase additional Prepaid Credits.

If there is an error in billing a customer or you retroactively would like to apply a discount or promotion to a customer account, Amberflo allows you to allocate free Credits to a customer account. These would be applied to the customer Wallet and drawn-down against the outstanding balance; the customer's payment method would not be charged again until these Credits were exhausted. The screenshot below shows how Prepaid Credits are applied to the subtotal on an Invoice.