FAQs and How-tos
How to make a support package available as an add-on to our standard pricing plans?
2min
there are two easy options for offering an additional package (ie support) as an add on to a base or standard pricing plan the first is to duplicate your standard plan, and include a fixed rate add on for this pricing plan you should name the plan standard with support or something similar then whenever a customer opts in to the support offering, you can assign them to the 'standard with support' plan, and the additional charge will be added to their recurring bill this is most useful if the support plan has a standard cost that doesn't change across customers if you expect to offer multiple different tiers or price points for the additional package, then another solution is more feasible another option is to create a running count meter called 'add on'; when the customer subscribes to the plan with the add on, then send a meter value of 1 the meter value will remain at 1 until a meter value of 1 is sent (when the user unsubscribes) then create a product item associated with the meter called 'add on' or similar, and define the rates for your support plans by tier, dimension, or any custom pricing logic you choose here is an example using dimensions to offer multiple price points suppose you plan to offer three tiers of support package gold, silver, and bronze you would include a dimension with the add on meter corresponding to the package tier (called package tier), and then send meter values of gold, silver, or bronze, depending on what the customer selected when they subscribed you would select 'per unit with dimensions' for the rate model and input the unique rates for the gold, silver, and bronze tiers then, when a user subscribes to a plan and selects which plan, this data is sent to amberflo via the 'add on' meter and the customer is charged according to their selection you also have the option to include an add on that is based on a percentage of the invoice amount so if you wanted to set the support costs at a fixed 20% of the invoice amount each billing period, amberflo enables this 📘 faqs and how tos docid\ bq14rede1rrwst00mbikx see related from pricing plans and product items how to associate meters with product items for use in multiple pricing plans docid\ pdham68piffum0 frtobu how to enable usage limits with amberflo docid\ jkod5jvrkilcdaw xrmjw how to see a customer's remaining prepaid balance docid\ koqqvxxn26iz5w wtercm how to update existing pricing plans with new product items docid\ r3qthe9dhoczv ekhs g how to delete a product item using the api docid ofduyszmn28qfunzdypv how to enable free trials with amberflo docid 2g657ijel99xgj99pvhyv how to enable custom or negotiated per unit pricing for customers docid\ vn1c3f wlnegp az3kwe