FAQs and How-tos
How to make a support package available as an add-on to our standard pricing plans?
4 min
amberflo supports multiple ways to offer an additional package (such as support) as an add on to an existing pricing plan option 1 duplicate the pricing plan duplicate your standard plan and include a fixed rate product item for the support add on name the plan something like “standard with support ” assign this plan to customers who opt in to the support offering the support fee will be automatically added to their recurring bill this is best suited when the support package has a standard, fixed cost across all customers option 2 use a metered add on create a running count meter (e g add on) send a value of 1 when the customer subscribes send a value of 1 when they unsubscribe create a product item associated with this meter name it something like “add on” use a pricing model such as “per unit” to define the support fee add dimensions to handle support tiers (optional) example use a dimension called package tier with values like gold, silver, or bronze set unique rates for each tier using “per unit with dimensions” as the pricing model optional percentage based support add on amberflo also supports defining a support add on as a percentage of the total invoice amount for example, set the support fee to 20% of the invoice total, and this will be automatically calculated each billing cycle 📘 faqs and how tos docid\ bq14rede1rrwst00mbikx see related from pricing plans and product items how to associate meters with product items for use in multiple pricing plans docid\ pdham68piffum0 frtobu how to enable usage limits with amberflo docid\ jkod5jvrkilcdaw xrmjw how to see a customer's remaining prepaid balance docid\ koqqvxxn26iz5w wtercm how to update an existing pricing plan docid\ r3qthe9dhoczv ekhs g how to delete a product item using the api docid ofduyszmn28qfunzdypv how to enable free trials with amberflo docid 2g657ijel99xgj99pvhyv how to enable custom or negotiated per unit pricing for customers docid\ vn1c3f wlnegp az3kwe