FAQs and How-tos
How to resolve when a customer is issued an invoice but has not yet provided payment information
1 min
in some cases, a customer may receive an invoice before their payment method is on file normally, amberflo sends invoices to stripe for processing however, without a payment method, this process will fail, and the invoice will display the status "requires action " resolution steps collect payment information ensure the customer enters valid payment details into the system retry payment navigate back to the invoice in amberflo click the ‘send to stripe’ button amberflo will update stripe with the new payment method and reattempt payment this process ensures the invoice is paid once valid billing information is available 📘 faqs and how tos docid\ bq14rede1rrwst00mbikx see related from invoicing and payments how to bill customers in different currencies docid\ w2iaparrkbxzneuvoww2x how to set up your stripe integration in amberflo docid\ p6cy2livo gyeqjrukwo2 how to streamline/automate usage based billing for serverless functions running across multiple cloud envioronments docid\ fejhok8idw46htjkpj3kw